How can we help?
Find answers, step-by-step guides, and dedicated assistance for patients and practitioners.
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Patient Support
Help with searching the directory, managing health records, booking appointments, and account settings.
Practitioner Support
Help with your profile setup, verification status, Google Calendar sync, booking links, and membership.
Quick answers
How does PULSE verify practitioners?
Every practitioner on PULSE is manually verified by our team before their public listing goes live. We verify state licensing, board credentials, and NPI numbers to ensure patients connect with trusted healthcare providers.
Is PULSE free for patients?
Yes. Creating a patient account on PULSE is 100% free. Patients can search the directory, save practitioners, request connections, and manage health records at no cost.
How do I book an appointment?
Once you find a practitioner in the directory, open their profile and select an available time slot. Your appointment request is processed instantly and synced with the practitioner's calendar.
How long does practitioner verification take?
Our team reviews practitioner verification submissions within 2 to 3 business days. You will receive an email notification as soon as your profile is approved.
Still need help?
Our support team is here for you. Reach out and we will respond within 1 business day.